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Refunds for International Creators

In an effort to support our international Creators, we’re happy to report that we are taking the position that W-8 forms may be applied retroactively, provided that several criteria are met. With this, once Zazzle receives a correctly-filled-out W-8 form from you, we can apply the tax treaty rate retroactively (per the criteria below) and process a refund for the difference between the amount of taxes paid under that rate and the default withholding rate (“overwithholding”).

Criteria to qualify for a refund from Zazzle of the overwithholding include:

 

  1. The non-U.S. Creator must have recently submitted a correctly-filled-out W-8 form that allows for a lower tax treaty-based rate of withholding;

     
  2. The non-U.S. Creator seeking reimbursement of the overwithholding more than 30 days after payment was made under the default withholding rate must also submit an Affidavit (see details below), affirming that he/she/it was entitled to application of the tax treaty withholding rate from the date of the first payment for which he/she/it is seeking reimbursement of an overwithholding; 

     
  3. The non-U.S. Creator may seek reimbursement from Zazzle of the overwithholding for any calendar year only until 1 February of the following calendar year. After this date, the non-U.S. Creator may only seek reimbursement of the overwithholding directly from the IRS, and not from Zazzle.


FAQs
What is the timeframe for these refunds?
Zazzle will be able to provide a refund for any overwithholding within approximately 2 months after receipt of all necessary documents, provided that the above criteria are met. For example, if a non-U.S. Creator submitted a correctly-filled-out W-8 form on 28 August, but the 15 August payment had included a 30% withholding rate, then Zazzle would refund the overwithholding in a later payment, but within 2 months. We anticipate a high volume of requests and will work as quickly as we can.

When will these refunds no longer be possible?
Zazzle will not be able to make adjustment payments after 1 February – after this date, any refunds of overwithholdings must be sought directly from the IRS and not from Zazzle. Therefore, we encourage all non-U.S. Creators to submit W-8 forms as soon as possible!

What do I need to state in the Affidavit?
Here is the exact language you’ll need to include in the Affidavit, which needs to be submitted as a separate document submitted simultaneously with your correctly-filled-out W-8 form:

“AFFIDAVIT OF UNCHANGED STATUS.

Under penalties of perjury, I declare that I have examined and signed the enclosed Form W-8BEN [or other W-8 form, depending on each non-U.S. creator's situation] and that the information and certifications contained therein remained the same and unchanged for the period beginning [INSERT first period you are seeking overwithholding reimbursement for] (or later account opening date) to the present, and were true, correct and complete during that period.

Name: [Insert name]
Signature: [sign]
Signature Capacity: [insert capacity in which you are signing this form]"

To be clear, if you’d like a refund for any overwithholding from your payment, you’ll need to submit either (i) a correctly-filled-out W-8 form, or (ii) a correctly-filled-out W-8 form and an Affidavit by 1 February.

What is the email address?
Please email zazzle-w8@zazzle.com