business cards > urban photography [charcoal]

I would not bother with writing a review for this product but Zazzle has sent me 3 emails requesting a review and there seems to be no way to unsubscribe. In fact, at the bottom of the emails where "unsubscribe" should appear is a message that, "this email pertains directly to your order." So, if Zazzle is going to be that insistent, they're getting an honest review... The cards I ordered were a nice, simple design and should have served well for a personal name-card/business card. Unfortunately, Zazzle's online software did not produce an image on my screen at the time of order that matched the card they printed. In fact, the text was so far out of the "safe area" for printing that the cards looked very amateur and should never have been shipped. The overall quality of the printing was only fair. The charcoal color on the "front" of the card seems to rub off and smear onto the back of the next card in the stack. Overall, I was not impressed with the print process quality as the text is not crisp or well defined. It looks to be an electrostatic process ans at these prices I would have expected better. After the above mentioned problems with the quality and layout, I contacted Zazzle via email and Zazzle immediately agreed (in the first email!) to refund my money entirely (without my returning the cards) for the order. They did not however offer anything other than a refund or store credit- no rapid replacement (I needed the cards fast for a tradeshow) and no apology whatsoever for their internal software and printing screw-up. The tone of their customer service email was almost a denial that their was a problem but they offered the refund anyway... I chose to order cards elsewhere and I was not disappointed.

Zazzle provides a way to modify the card designs & that is very useful. My order arrived 2 weeks from tthe order date. The card looks great. I would have liked some more design options such as stock images, such as some wedding rings, which I would have liked to include on my business card. Packaging - one suggestion for improvement - post in a sturdy postal box. Mine were in a small box, inside a flat postal bag. During postage the box had been squashed & all my 100 cards were loose inside the postal bsg. Fortunately none were damaged. Looks great. Option to have raised letters would be a welcome additionsl option.

This product was just what I was hoping for. It arrived faster than I expected and exceeded my expectations. The design turned out perfect and I was blown away with the quality and detail of the product. I have since bought 300 more.