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“I just completed your customer service survey. I will repeat my comments to your support team. I am very impressed with Zazzle and its customer service. I can truly say that I have never had a response like the one I received the same day I requested an exchange for my order. Thank you for your attention to this matter and I will definitely do more business with Zazzle whenever I get a chance. I will also let my friends know about your solution to this matter because I don't think they've ever experienced this type of response either! Thanks for the great story to tell! ”
“Dear Zazzle, I am writing to inform and to commend the excellent service. I was pleasantly surprised by the high standard of professionalism, courtesy and service which was exhibited. In these times, few customer service representatives begin to approach the quality or attentiveness, usually preferring to quickly dispose of calls. Because your customer service took the time, and went the extra mile for a satisfactory resolution, that deserves recognition. When I initially called your number, I had reservations based on numerous past encounters with various other entities. After the called had progressed to resolution of the problem, I was impressed and delighted. Once again I wish to thank you (Zazzle), and a job well done!”
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